Store Policies
All sales are final. Because I am just one person and all pieces are 1 of 1 (one of a kind) & custom, I hope all customers will respect the time & effort put into making products and processing orders just for you!
SHIPPING
ChocolatNovel offers free shipping on all US orders; I ship Priority (USPS), tracking included. Delivery time is 1-3 working days based on destination. Please contact me if you want your order delivered earlier, as you will be charged extra for Priority Express.
~International Orders~
Orders placed outside of the US are set to a fixed price. If you have any questions, please send me a private message via the Contact button under the Info tab on this page or by e-mail ([email protected]). Processing & delivery time depends on destination.
Please ensure all shipping info and address is correct / accurate. ChocolatNovel is not responsible for delivery delays or lost mail. Lost packages are out of my control ☹️
Thanks so much! ♥️